“We’re truly honored to be selected as an AME tour site”, says David Patterson, Chief Operating Officer at Cirtronics. “We’re one of just 12 companies selected by AME to showcase advanced lean manufacturing principles and excellence in engagement.”
Patterson continues, “We are looking forward to being able to have tour attendees directly experience our culture and how we work. AME selected us because of our integrated lean principles, visual engagement style and culture that delivers exceptional personalized service through Precision Engagement®. At Cirtronics, we focus on achieving excellence through continuous improvement, and using principles of lean manufacturing in all we do. But we are most proud of our engagement style. We tailor our services and interactions to the needs of each customer. Their experience of excellence is our goal. And I think anyone who tours our facility will sense that commitment.”
Precision Engagement® is an integrated experience at Cirtronics, of purposeful, proactive, communication and support. Enabling seamless project evolution from design reviews to production with each step tailored specifically to meet the needs of each customer.
Gerardine Ferlins, President and CEO of Cirtronics, “We use a variety of visual tools in our everyday workflow, and that really caught the attention of AME. The tools we use are evidence of our values of transparency and collaboration. And it’s these values that make such a big difference to our customers.”
Cirtronics offers leading edge technical capabilities and experience, integrated lean manufacturing methods, and a true dedication to quality. Combining these with a sincere focus on fostering proactive and positive customer relationships through Precision Engagement®, Cirtronics is in the business of building relationships as well as products.
Ferlins continues, “Our customer’s experience working with us truly matters. We keep their needs in mind in everything we do. This is not going out of our way; it’s the way we do business.”
About Cirtronics
Founded in 1979 in Milford, New Hampshire, Cirtronics is a contract manufacturer founded on creating strategic, collaborative, and mutually beneficial relationship with their customers. Cirtronics is ISO 9001 and ISO 13485 certified and FDA registered, underscoring its commitment to quality, precision, and continuous improvement.
At the heart of Cirtronics’ mission is the DUO (Do Unto Others) philosophy, which guides every interaction across the company’s six key stakeholders: Customers, Employees, Suppliers, the Corporation, the Environment, and the Community. This principle of respect and mutual benefit permeates all aspects of Cirtronics’ operations.
Since 2002, Cirtronics has proudly operated as an Employee Stock Ownership Plan (ESOP) company. Cirtronics’ culture of ownership runs through all aspects of the organization, extending from supplier partnerships through delivery of each meticulously crafted product. Employee-owners are committed stakeholders who recognize customers as integral partners in their shared success. For more information, visit www.cirtronics.com.
